At Cotton Wired, we aim to deliver your orders quickly and securely to your doorstep. Below, you’ll find all the details about our shipping process and policies.
1. Order Processing Time
* All orders are processed within 1-2 business days (excluding Sundays and public holidays).
* During peak seasons or special promotions, processing times may be extended by an additional 1-2 business days.
2. Delivery Locations and Timelines
We currently deliver across Tamil Nadu and select locations in India.
Delivery Area: Tamil Nadu (Local)
Estimated Delivery Time: 2-4 business days
Shipping Charges: Free for orders above ₹1000 or ₹70 flat rate
3. Shipping Charges
* Free Shipping: Available for orders over ₹1000.
* Standard Shipping Fee: ₹90 for orders below ₹1000.
* Any applicable shipping charges will be calculated and displayed at checkout.
4. Order Tracking
* Once your order is shipped, you will receive a tracking ID via email or SMS.
* Use the tracking link provided to monitor your order’s status.
5. Cash on Delivery (COD)
* COD Availability: Cash on Delivery is available in select locations within Tamil Nadu.
* COD Fee: An additional ₹50 will be charged for COD orders.
6. Delays and Issues
* Delivery times are estimates and may vary due to factors like weather, holidays, or courier delays.
* If your order is delayed, please contact us at [citymart.groups@gmail.com/+91 91500-40029].
7. Undelivered or Returned Orders
* If an order is returned to us due to an incorrect address or multiple failed delivery attempts, we may charge a reshipping fee.
* Refunds for returned orders will exclude shipping fees.
8. Questions or Concerns?
For any shipping-related queries, feel free to reach out to us at:
Email: support@cottonwired.com.
Phone: [+91 91500-40029]
Working Hours: [10:00 AM – 8:00 PM, Monday to Saturday]
This Shipping Policy is designed to offer transparency and ensure your shopping experience with us is smooth and hassle-free.